In the courses you take at HEC Montréal, several types of evaluation may be used:
Consult your syllabi for details on the types of evaluations to expect from your teachers.
If your evaluation is being monitored remotely by Zoom, you will be notified by email in the next few days.
For others evaluations, here is what to do if you encounter problems (technical or otherwise):
If you encounter a technical or other issue during your synchronous mid-term or final examination
If you encounter a technical or other issue during another synchronous evaluation
You can communicate directly with your teacher, or follow the procedure outlined in the "Asynchronous evaluation" section.
If you encounter a technical or other issue during your asynchronous evaluation.
Try to reconnect to ZoneCours, then to your evaluation. Your answers will stay saved in Test&Quiz, but make sure to reconnect quickly because the timer will keep running.
If you are unable to do this, email soutien.ti@hec.ca, making sure to:
If you are unable to submit one or more files in Assignments at the end of your evaluation, immediately send your files to reg.examen@hec.ca. Write in the email subject line your last name, first name, student ID number, the course code and the section.
If you are having connection issues, call 514-340-6063.
Note that IT support hours are as follows:
If you encounter a problem during a synchronous evaluation and are unable to complete your evaluation, or you complete it but are unsure about your performance due to the problem you encountered, you can fill out this form confirming the interruption of your evaluation. You must submit it no later than one hour after the end of the evaluation.
By submitting the form, you agree that your evaluation will not be graded. An email will be sent directly to your teacher advising them not to correct it.
As mentioned in article 3.3.1 of HEC Montréal's Academic Rules and Regulations, if your request is deemed valid:
An absence means that you are unable to attend the evaluation either physically or virtually. If you are absent, you will receive a grade of "0" unless you present a valid excuse. A valid excuse is a situation beyond your control, such as force majeure, an unforeseeable event, or an illness confirmed by a medical certificate.
Complete the form no later than five business days after the evaluation date. If you are absent from a midterm or final examination, you must also submit this form on HEC en ligne.
As mentioned in article 3.3.1 of HEC Montréal's Academic Rules and Regulations, if your request is deemed valid:
REASON FOR ABSENCE
If you are sick
The medical certificate must attest to your inability to be present on the scheduled evaluation date. A medical form simply indicating that you consulted a physician on a given date will not be accepted.
For issues relating to COVID-19
A medical certificate is not necessarily required. However, if you visited one of the HEC Montréal buildings, you must fill out the COVID-19 declaration form in addition to a notice of absence. The Registrar’s Office reserves the right to look further into such matters if the situation warrants.
Please note! For any deferral of a final examination to a later term, please note that you will not be able to use the ES or E grade if it has already been used for another course in the 2021 Winter term. For more information on the ES or E grading scale, visit the Grades page.
