Spotlight on Wietske Van Osch’s research in MIT Sloan Management Review

September 19, 2023

A knowledge transfer article co-authored by Wietske Van Osch, Associate Professor in the Department of Information Technologies, was chosen as the media feature piece in MIT Sloan Management Review’s Fall 2023 issue.

MIT Sloan Management Review is a research-based magazine for business executives. It is published by the MIT Sloan School of Management, the business school of the prestigious Massachusetts Institute of Technology.

This selection is a tribute to the quality and relevance of the research conducted by Ms. Van Osch and her co-author Burcu Bulgurcu. It will also ensure increased visibility for their article in the American media.

 

Transparency vs. privacy

This paper sets out the issues raised, and the conclusions obtained by the researchers in a research project on digital collaboration tools in companies. In this project, they studied communications between staff members of a large manufacturing company, within 215 different groups using a digital collaboration platform.

Research shows that by simply identifying how to use these tools, managers can make collaboration more productive and more suitable for the desired type of creativity or innovation.

The creative outcomes will differ, depending on whether the digital collaboration structure focuses on transparency (public collaboration groups) or on privacy (private collaboration groups). So, in the first case, creativity will be developmental and therefore more adapted to solving a problem using improvements or modifications. In the second case, we will obtain disruptive creativity, which is better suited to the development of a completely new project or a redesign.

Wietske Van Osch, professeure agrégée au Département des technologies de l'information de HEC Montréal

The article is accessible free of charge until September 26, 2023, on the MIT Sloan Management Review website.

Read the full article

 

About the co-authors

Wietske Van Osch holds the Canada Research Chair in Enterprise Social Media and Digital Collaboration at HEC Montréal and is also an Associate Professor at Michigan State University.

She has a PhD in Economics, specializing in information systems, from the University of Amsterdam. Her main fields of interest in teaching and research are team management, collaboration, innovation, and the role of enterprise social media (ESM).

Burcu Bulgurcu is an Assistant Professor in the Department of Information Technology Management at Toronto Metropolitan University’s Ted Rogers School of Management. Her research and teaching interests focus on cybersecurity, information privacy, social media, business analytics, and data visualization.

Wietske Van Osch’s webpage


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