Act immediately
If a person’s life is in danger
(Cardiac arrest, loss of consciousness, breathing difficulty, serious injury, etc.)
1. Call 911 immediately.
2. Contact Security Service:
- Lise-et-Giuseppe-Racanelli building: 514 340-6611
- Decelles building: 514 340-6969
- Hélène-Desmarais building: 514 340-3869
If a person’s life is not in danger
(Mild discomfort, minor injury, disoriented state, etc.)
Contact Security Service:
- Lise-et-Giuseppe-Racanelli building: 514 340-6611
- Decelles building: 514 340-6969
- Hélène-Desmarais building: 514 340-3869
While waiting for help
Before intervening
- Make sure that the surroundings are safe before getting close to the person.
- Do not move the person except if the premises are unsafe.
Waiting for help
- Reassure the person.
- Stay with them until help arrives.
- Perform first aid only if you have received any first-aid training.
When help arrives
Follow the instructions of the security officers, emergency and first-aid team members, or first responders and paramedics upon their arrival.