Short Graduate Program in User Experience (Master Level)

Acquire fundamental knowledge of user experience (UX) practice and play a leading role within organizations.

Overview

Program overview

Technical and analytical training at the crossroads of marketing, IT, and statistics.

Skills in user-centered ideation (design thinking), interface design (UI), prototyping, user testing and data analysis (qualitative and quantitative methods).

Unique access to professors, researchers, and experts from the world's leading UX research lab, Tech3Lab.

Access to networking events with the professional UX community, such as Tech3lab's annual UXC conference.

Learn more about the Tech3lab on YouTube

"The program enabled me to better understand the different roles in UX teams and develop the right vocabulary so that analysts and researchers could support my approach."

–

Anne-Marie Léger, graduate. Staff Product Designer.

Program characteristics

Graduate
15 credits

Part-time

On-site

Côte-des-Neiges

Partially online course

6 courses are offered online on the HEC Montréal platform.
Benefit from the flexibility of asynchronous courses.

A UX leader

In recent years, HEC Montréal has collaborated in the UX field with companies such as National Bank, CAE, CN, Deloitte, Desjardins, La Presse+, Sobeys and Videotron.

A bridge to a graduate diploma and a master’s degree

The Short Graduate Program in User Experience can lead to a Graduate Diploma in Management – User Experience and a Master of Science (MSc) – User Experience.

You may also be interested in these programs

This program is not eligible for a Post-Graduation Work Permit (PGWP).
Find out about eligible programs

Important! Changes may occur without notice. The laws and regulations of Québec and Canada, as well as the information provided by the Ministère de l’Enseignement supérieur (Québec) and by Immigration, Refugees and Citizenship Canada, take precedence over this information.

Already started your program? Check your course list in HEC en ligne > Academic Progress.

You must pass 9 courses for a total of 15 credits.

8 compulsory courses (12 credits)

Asynchronous distance learning

TECH 60750A

User Experience Evaluation

Subject

Information technology

Program

Master of Science (MSc)

Location

Other

Instruction mode

Asynchronous distance learning

Credits

1,5

The course focuses on client interface development projects (e.g. website, mobile application) and those dedicated to employees (e.g. software package, intranet). As part of this course, the student is required to act as a professional in the field of user experience and participate in all stages of a user experience evaluation project (from planning to submitting a user experience report)

Themes covered

Managing a user experience project in a business context
Drafting of the mandate
Design of test plan and experiment
Identification of instruments and metrics relevant to the measurement of the user experience
Recruitment of participants
Realization of the data collection
Data analysis
Writing and presenting the evaluation report

Important notes

Course in French : TECH 60750

See the course webpage
MARK 60120A

User Experience Research

Subject

Marketing

Program

Master of Science (MSc)

Location

Other

Instruction mode

Asynchronous distance learning

Credits

1,5

Introduction to user experience research concepts and methods in order to understand how the user perceives and lives his/her experience.

Themes covered

- Research types (descriptive predictive causal)

- Concepts of Measure reliability and validity

- Qualitative research concepts and methods in UX

- Quantitative research concepts and methods in UX

- Introduction to web analytics

Important notes

Course in French : MARK 60120
Cours mutuellement exclusif(s) : MARK 60118(A) Vous ne pouvez pas vous inscrire à ce cours si vous avez réussi le cours MARK 60118(A).

See the course webpage
MATH 60620A

UX Data Analysis

Subject

Mathematics

Program

Master of Science (MSc)

Location

Other

Instruction mode

Asynchronous distance learning

Credits

1,5

Provide basic concepts of statistical analysis and inference as well as advanced statistics methods. In addition to the theoretical concepts, this course will place particular emphasis on practical applications in UX.

Themes covered

Distinction between descriptive statistics and inference
Useful digital and visual indicators in UX
Sampling and data quality
Point estimation
Hypothesis tests
Effect sizes

Comparison of two means (parametric and non-parametric tests)
Comparison of several means from independent samples (parametric and non-parametric tests)
Two-factor ANOVA

Important notes

Course in French : MATH 60620
Cours mutuellement exclusif(s) : MATH 60619 et MATH 60604(A) Vous ne pouvez pas vous inscrire à ce cours si vous avez postulé ou réussi les cours MATH 60619 ou MATH 60604(A).

See the course webpage
TECH 60751A

UX Design

Subject

Information technology

Program

Master of Science (MSc)

Location

Other

Instruction mode

Asynchronous distance learning

Credits

1,5

In this course, students will develop the required skills necessary to apply and guide the ideation activities that initiate the design cycle of a digital artefact (for example, website, mobile app, information system). Combining the theories relevant to the understanding of the user experience and the application of multiple methods and tools used in the collaborative ideation phase (at the scale of a project or a Design Thinking workshop), the students will acquire the knowledge, skills and abilities required to plan, guide, analyze the ideation of a complete digital artefact. In preparation for the ideation, they will learn to integrate the insights of UX research. At the heart of this course, they will learn advanced design techniques to support innovation and the integration of new ideas into a realistic framework for the organization. In doing so, they will learn to prepare ideation results for the UX prototyping phase.

Themes covered

Theoretical foundations of UX design
User-centered design in collaboration with all stakeholders including end-users
Implementation of the iterative design according to divergent (broad innovation) and convergent (concrete innovation) modes
Management of ideation activities in a "Lean" and Agile development framework
UX communication and support through the ideation phase
Multi-disciplinary collaborative work with the team upstream and downstream of the ideation phase

Important notes

Course in French : TECH 60751
Cours mutuellement exclusif(s) : TECH 60704(A) Vous ne pouvez pas vous inscrire à ce cours si vous avez postulé ou réussi le cours TECH 60704(A).

See the course webpage
TECH 60753A

UX Management

Subject

Information technology

Program

Master of Science (MSc)

Location

Other

Instruction mode

Asynchronous distance learning

Credits

1,5

To achieve a high level of UX maturity, an organization must ensure the establishment of strong and consistent UX leadership. In this course, you will develop your knowledge of the specifics of UX management, such as communicating the UX vision to stakeholders in pursuit of a UX strategy integrated with the overall company strategy. You will learn how to measure and present the added value of UX, organize user-centered design activities, and equip UX teams with the appropriate talent.

Themes covered

UX maturity
UX strategy
UX teams structure
UX operations
UX culture
UX control

Important notes

Course in French : TECH 60753

See the course webpage
TECH 60730A

UX Prototyping

Subject

Information technology

Program

Master of Science (MSc)

Location

Other

Instruction mode

Asynchronous distance learning

Credits

1,5

In this entry-level course, the student will develop the skills necessary to design digital user interfaces for websites and mobile applications. This course presents the theories relevant to user experience, i.e. in-depth knowledge of the various ergonomic criteria and cognitive biases. This course will introduce the student to methods and tools to design and iteratively develop interfaces from low-resolution sketches to final interactive prototypes. Consequently, it will make the student aware of the close relationship between prototyping and evaluation. The student will also acquire the knowledge, skills required to abilities required to plan and implement the iterative cycle linking prototyping to UX evaluation.

Themes covered

Theoretical bases of interface ergonomics
Implementation of the user interface design
Implementation of prototype development of all fidelity levels
Management of prototyping and UX evaluation activities in a "Lean" and Agile development framework
UX communication and support for the team throughout the prototyping phase

Important notes

Course in French : TECH 60730
Cours mutuellement exclusif(s): TECH 60704 Vous ne pouvez pas vous inscrire à ce cours si vous avez postulé ou réussi le cours TECH 60704.

See the course webpage

On-site learning

MATH 60605A

Advanced Analysis of UX Data

Subject

Mathematics

Program

Master of Science (MSc)

Location

Côte-des-Neiges

Instruction mode

On-site learning

Credits

1,5

In this course, students will acquire advanced skills in user research. By taking into account the practical tools and theoretical concepts presented in this course, students will develop the skills necessary to implement a user research process adapted to the context and responding to the needs of the situation. To achieve this goal, they will use, in addition to traditional user research methods, more advanced user research methods (e.g. facial emotion analysis), while developing their skills to optimize the quantity and quality of information collected through to the use of these methods. Finally, the practice-oriented approach of the course will allow students to prepare for the realities of user research projects in academia or industry.

Themes covered

Define a user research problem and identify the research steps necessary to resolve the problem.

Identification of the advantages and disadvantages of data collection methods considering the needs of the research team and the context.

Implementation of quantitative and qualitative research methods to collect user data (eg interviews task analysis)

Data analysis particularly from advanced UX methods (eg facial emotions).

Development of practical tools for the creation and implementation of a UX research process taking into account issues related to the industry the organization and the research team.

Important notes

Course in French : MATH 60605
Préalable(s) : MATH 68105(A) ou 60620(A) Cours mutuellement exclusif : MATH 60619(A) et MATH 60604(A) et MARK 60118(A) Vous ne pouvez pas vous inscrire à ce cours si vous avez postulé ou réussi le cours MATH 60619(A) ou MATH 60604(A) ou MARK 60118(A)

See the course webpage
MARK 60132A

Advanced UX Research

Subject

Marketing

Program

Master of Science (MSc)

Location

Côte-des-Neiges

Instruction mode

On-site learning

Credits

1,5

In this course, students will acquire advanced skills in user research. By taking into account the practical tools and theoretical concepts presented in this course, students will develop the skills necessary to implement a user research process adapted to the context and responding to the needs of the situation. To achieve this goal, they will use, in addition to traditional user research methods, more advanced user research methods (e.g. facial emotion analysis), while developing their skills to optimize the quantity and quality of information collected through to the use of these methods. Finally, the practice-oriented approach of the course will allow students to prepare for the realities of user research projects in academia or industry.

Themes covered

- Define a user research problem and identify the research steps necessary to resolve the problem.
- Identification of the advantages and disadvantages of data collection methods considering the needs of the research team and the context.
- Implementation of quantitative and qualitative research methods to collect user data (eg interviews task analysis)
- Data analysis particularly from advanced UX methods (eg facial emotions).
- Development of practical tools for the creation and implementation of a UX research process taking into account issues related to the industry the organization and the research team.

Important notes

Course in French : MARK 60132
Préalable(s) : MARK 68101(A) ou MARK 60120(A) Cours mutuellement exclusif(s): MARK 60118(A) Vous ne pouvez pas vous inscrire à ce cours si vous avez postulé ou réussi le cours MARK 60118(A), ou si le cours MARK 60118(A) fait partie de votre structure.

See the course webpage

1 optional course (3 credits)

TECH 60707A

Advanced UX Design in a Business Context

Subject

Information technology

Program

Master of Science (MSc)

Location

Côte-des-Neiges

Instruction mode

On-site learning

Credits

3

In this course, students will develop the core competencies of user experience professionals required to engage in the collaborative design of a digital artifact (e.g., website, mobile application, information system). Through a comprehensive approach, combining theories fundamental in the understanding of user experience with the application of multiple methods and tools utilized in User-Centered Design, students will mobilize their knowledge, skills, and abilities for designing and developing a complete digital artifact. In doing so, they will be applying advanced UX design techniques, while concurrently building their UX portfolio.

Themes covered

Multi-method approach in gathering and synthesizing design requirements
User-Centered Design in collaborating with design team members and end users
Management and organization of information to be made available on the digital artifact (i.e. Information Architecture)
Implementation of an iterative agile design of the digital interface ranging from prototype to the final version
Innovation and recent research related to interface design.

Important notes

Course in French : TECH 60707
Préalable(s) : TECH 60751(A) Cours mutuellement exclusif(s): TECH 60704(A) Vous ne pouvez pas vous inscrire à ce cours si vous avez postulé ou réussi le cours TECH 60704(A), ou si le cours TECH 60704(A) fait partie de votre structure.

See the course webpage
TECH 60709A

Advanced UX Evaluation in a Business Context

Subject

Information technology

Program

Master of Science (MSc)

Location

Côte-des-Neiges

Instruction mode

On-site learning

Credits

3

In this course, students will develop the core competencies of user experience professionals required to engage in the evaluation of a digital artifact (e.g., website, mobile application, information system). Combining a multi-method approach with a variety of measurement instruments, students will mobilize their requisite knowledge, skills, and abilities through a hands-on, collaborative approach in planning, executing, evaluating, and reporting on a complete design and development of a digital artifact. In doing so, they will be applying advanced UX evaluation techniques, while developing their skills competencies in managing client relations.

Themes covered

Multi-method approach in UX evaluation
User-centered evaluation in collaboration with stakeholders including team members clients and end users
Implementation of an agile evaluation process for testing a digital artifact
Development of evaluation protocols implementation of UX assessments interpretation of collected data and generation of takeaways for the benefit of clients
Advanced evaluation paradigms (e.g. accessibility; conformity; quality assurance) and methodology (e.g. remote testing and neuroscientific testing)
Management of the evaluation lifecycle
Innovations in UX evaluation.

Important notes

Course in French : TECH 60709
Préalable(s) : TECH 68104(A) Co ou TECH 60750(A) Co Cours mutuellement exclusif(s) : TECH 60764(A) Vous ne pouvez pas vous inscrire à ce cours si vous avez postulé ou réussi le cours TECH 60764(A) ou si ce cours fait partie de votre structure.

See the course webpage

Deadlines for submitting admission applications

Fall term: no later than April 1st
Winter term: no later than September 15th
Summer term: no admissions

International applicants

This program is offered part time. See our article (in French) to learn about the immigration rules.

Conditions and required documents

Select the education system in which you studied:

Quebec or Canadian system

Admission requirements

Degree required

You must hold an undergraduate degree of at least 90 credits (bachelor's degree).

The following fields of study are prioritized: industrial design, business intelligence, marketing, psychology, statistics, information technology, management and strategy.

Minimum GPA

You must have earned a GPA of at least 2.7 out of 4.3 for your undergraduate degree. If the university in which you completed this degree requires a higher GPA for admission to a graduate program, this is the average to take into account.

If you have an undergraduate degree with a GPA of at least 2.5 out of 4.3 and you have at least five years of relevant experience, your application may be considered.

Language requirements

Documents required for admission

You will need to provide documents as part of the admission process.

Check the list of required documents

Capacity is limited for certain programs. HEC Montréal does not guarantee that all eligible applicants will be accepted.

French system

Admission requirements

Degree required

You must hold at least a general licence degree or a state-recognized bachelor's degree after at least 3 years of university studies (180 ECTS).

Not eligible:

RNCP certifications
Bachelor of technical studies (BUT)
Bachelor's and license degrees including a technical degree (BTS or DUT)

The following fields of study are prioritized: industrial design, business intelligence, marketing, psychology, statistics, information technology, management and strategy.

Minimum GPA

You must have earned an average of at least 12 out of 20 for all years of university studies.

Language requirements

Documents required for admission

You will need to provide documents as part of the admission process.

Check the list of required documents

Capacity is limited for certain programs. HEC Montréal does not guarantee that all eligible applicants will be accepted.

Another system

Admission requirements

Degree required

You must hold a state-recognized undergraduate degree after 3 years of university studies (180 ECTS).

Not eligible: bachelor’s or license degrees including a technical degree (BTS, DTS, or DUT).

The following fields of study are prioritized: industrial design, business intelligence, marketing, psychology, statistics, information technology, management and strategy.

Minimum GPA

You must have earned an average of at least 12 out of 20 or a comparable average for all years of university studies according to the country’s grading system.

Language requirements

Documents required for admission

You will need to provide documents as part of the admission process.

Check the list of required documents

Capacity is limited for certain programs. HEC Montréal does not guarantee that all eligible applicants will be accepted.

Estimated tuition fees

The amounts below are approximate. For the detailed amounts per credit or per term, see the tuition fees schedule (PDF, 107 Kb). These amounts do not include the cost of health insurance, course materials, housing, or other expenses.

Each term, you will receive a bill with the exact amount you owe based on your credit load.

Residents of Quebec

You pay the Quebec rate if you are a resident of Quebec according to certain criteria, such as having a Quebec birth certificate or a Québec Selection Certificate.

Total cost of a 15-credit program: $2,400

See if you meet one of the Quebec residence criteria.

Canadians who are not-residents of Quebec

You pay the Canadian rate if you are a citizen by birth or naturalization, an Indigenous person, or a permanent resident of Canada.

Total cost of a 15-credit program

Program in English: $7,200
Program in French: $5,600

See whether you can receive an exemption and pay the Quebec rate.

French and Belgian Francophone students

Through an agreement between governments, you are eligible for an exemption allowing you to pay the Quebec rate instead of the international rate.

Total cost of a 15-credit program: $2,400

Check the conditions you must meet to receive this exemption.

International students

You pay the international rate if you are from a country outside Canada. There is no exemption for your situation.

Total cost of a 15-credit program: $12,500

See whether you can receive an exemption and pay the Quebec or Canadian rate. 

To ensure the proper rate is applied, you may need to provide documents proving your legal status once you have been admitted.

Admission

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