In the age of artificial intelligence, build expertise in operations and supply chain management, focused on data-driven decision-making.
| Strategies, practices and tools for optimizing the supply chain: demand forecasting, procurement, planning, inventory management, warehousing, transportation, capacity management, logistics network design, supply chain integration. |
| Concepts, tools and practices for continuous improvement: Lean management system, problem-solving approaches (PDCA, A3 and Six Sigma). |
| Basic research training to develop strong analytical skills. |
| Supervised project stream leading to a professional specialization: transportation, warehousing, enterprise resource planning (ERP) systems, project management, sustainability, applied artificial intelligence, among others. |
| Thesis stream offering a choice of doctoral-level courses allowing for flexible alignment with the PhD. |
| French language courses and the Experience Quebec course can help international students integrate into the Quebec and Canadian job markets. This pathway is offered to most students who choose the supervised project stream. |
“Teachers are close to companies and their managers. Their expertise thoroughly prepares us for implementing improvements in organizations.”
A credit is a unit used to assign a numerical value to the workload required for students to meet the objectives of a given course. One credit represents 45 hours of work. Courses in the Québec university system are generally worth three credits each.
Les spécialisations de maîtrise sont conçues principalement pour des études à temps plein, mais il est possible d’étudier à temps partiel. Les cours sont offerts de jour uniquement.
Organizations trust the expertise acquired during this master's program. Students are offered a number of thesis and supervised project opportunities within a variety of organizations. These include the healthcare, aerospace, agri-food, NGO, transportation, and government sectors, among others.
A few examples of supervised projects:
“In my first job after my master's degree, I was asked to create a performance indicator methodology. This was a direct application of my supervised project.”
You could pursue your studies outside of Canada at one of HEC Montréal's partner institutions ranked among the best in the world top management schools. Learn more.
Spend a term at one of the institutions in the prestigious QTEM network and earn your QTEM certification in quantitative technology in economics and management.
This program will open the doors to high-ranking positions in logistics and operations management.
Positions held by graduates of this program:
This program is eligible for a Post-Graduation Work Permit (PGWP).
Important! Changes may occur without notice. The laws and regulations of Québec and Canada, as well as the information provided by the ministère de l’Enseignement supérieur (Québec) and by Immigration, Refugees and Citizenship Canada, take precedence over this information.
Already started your program? Check your course list in HEC en ligne > Academic Progress.
This specialization offers either a thesis or a supervised project stream, for a total of 45 credits over a period of 16 to 24 months.
Select a stream:
Foundations of Lean and Continuous Improvement
Introduction to Problem-Solving Approaches: PDCA A3 and Six Sigma
Governance and Management of Improvement Initiatives
Improvement Kata Coaching Kata and Scientific Thinking
Continuous Improvement Tools (process mapping 5S poka-yoke jidoka SMED etc.)
Lean Leadership
Strategy Deployment and Hoshin Kanri
Daily Management Systems and Strategic Alignment
Organizational Culture and the Learning Organization
AI and Continuous Improvement
Demand forecasting
Inventory management
Supply chain management
Revenue management
Facility location
Supply chain network designs
Strategic choices for supply chain positioning (lean agile leagile)
Supply chain performance metrics and maturity level
Planning and management systems for supply chain activities (MRP; MRP II; ERP; APS)
JIT TPS and "Lean" supply chain
Collaborative sales and operations planning
Bullwhip effect (causes how to measure and how to mitigate it)
Implementation of integrated supply chain management (DRP; flowcasting; continuous replenishment; CPFR)
Supply chain resilience
Sustainable supply chain
Digitalization of the supply chain and "Supply Chain 4.0"
Specific characteristics of supply chains in different industries (e.g. healthcare humanitarian technology pharmaceutical)
Scientific approach and professional intervention approach
Problem research question and intervention mandate
Literature search
Reference framework and intervention framework
Quantitative qualitative and mixed research designs
Measurement tools
Analysis of qualitative and quantitative data
Results and discussion
- The emergence of Western modern society
- The model of modern Western society and its social and environmental implications
- The economic and social foundations of business organizations
- The individual and collective driving forces of business organizations
- The business organization in the face of major social and environmental challenges
You can either choose:
1. Operations Management historical and economical foundations
2. Theory development in Operations Management
3. Diverse methodological approaches in Operations Management
4. Operations strategy
5. New perspectives in Operations Management
à déterminer.
All courses at another university must be pre-approved by the academic advisor for the specialization.
Before completing the 24-credit thesis, you must successfully complete 2 non-credit activities.
Responsible conduct of research (RCR): History and definitions
The values underlying the responsible conduct of research
Framing the responsible conduct of research
Responsible research conduct issues related to research contexts fields or methods
Research ethics
Good research data management
Conflicts of interest in research
Power issues in research
Dissemination of research results: good practices and issues
Societal impacts of research
Misconducts in research
If your previous training does not meet the requirements of the specialization, you may be required to take a preparatory undergraduate course. You have one year to take the course, preferably at the start of your program.
Definition of logistics and logistics network
Total cost concept and the interdependency of logistics costs
Trends in logistics
Inventory management models for deterministic demand
Inventory management models for stochastic demand
Picking methods and techniques in a distribution center
Warehousing technologies and equipment
Shipper's process for national transportation
Actors in the international transportation chain and Incoterms
Bullwhip effect
Distribution resource planning and vendor-managed inventory
Logistics network design
Foundations of Lean and Continuous Improvement
Introduction to Problem-Solving Approaches: PDCA A3 and Six Sigma
Governance and Management of Improvement Initiatives
Improvement Kata Coaching Kata and Scientific Thinking
Continuous Improvement Tools (process mapping 5S poka-yoke jidoka SMED etc.)
Lean Leadership
Strategy Deployment and Hoshin Kanri
Daily Management Systems and Strategic Alignment
Organizational Culture and the Learning Organization
AI and Continuous Improvement
Demand forecasting
Inventory management
Supply chain management
Revenue management
Facility location
Supply chain network designs
Strategic choices for supply chain positioning (lean agile leagile)
Supply chain performance metrics and maturity level
Planning and management systems for supply chain activities (MRP; MRP II; ERP; APS)
JIT TPS and "Lean" supply chain
Collaborative sales and operations planning
Bullwhip effect (causes how to measure and how to mitigate it)
Implementation of integrated supply chain management (DRP; flowcasting; continuous replenishment; CPFR)
Supply chain resilience
Sustainable supply chain
Digitalization of the supply chain and "Supply Chain 4.0"
Specific characteristics of supply chains in different industries (e.g. healthcare humanitarian technology pharmaceutical)
Scientific approach and professional intervention approach
Problem research question and intervention mandate
Literature search
Reference framework and intervention framework
Quantitative qualitative and mixed research designs
Measurement tools
Analysis of qualitative and quantitative data
Results and discussion
- The emergence of Western modern society
- The model of modern Western society and its social and environmental implications
- The economic and social foundations of business organizations
- The individual and collective driving forces of business organizations
- The business organization in the face of major social and environmental challenges
You can either choose:
Les étapes de la gestion d'un projet du choix du projet jusqu'à son exécution et sa clôture en passant par sa planification
Les qualités d'un bon gestionnaire de projet
La gestion des parties prenantes dans un projet
Les critères de succès d'un projet
Les projets de logistique industrielle et commerciale
Les projets de logistique événementielle
Les projets de logistique humanitaire
L'étude de cas de projets concrets dans les trois domaines cités précédemment
Environmental technologies
Energy efficiency
Energy efficiency paradox
Eco-designs principles and implementation
Reverse logistics
Waste and end-of-life management
Human rights and fair wages in supply chains
Employees health and safety and working conditions in global supply chain
Sustainable procurement
Organization and evaluation of the procurement function
Outsourcing
Procurement strategy
Supplier management
Ethical and sustainable procurement
Use of information technologies in procurement
Global procurement
Public procurement
- Economic social ecological and managerial importance of services.
- Classifications and characteristics of services.
- The service concept the role of the different functions of the organization and the variables of the management of its operations.
- Service delivery processes and service delivery systems characterization.
- Strategic management of service operations.
- Productivity and capacity management in services.
- Quality management in services.
- Technologies and innovation in service delivery processes and operations management.
- Challenges of firm's growth and service operations internationalization.
- Digital transformation of service operations and artificial intelligence applications.
- Servitization - services in manufacturing companies.
- Trends in service operations management.
1. Strategic role of transportation in the supply chain
2. Comparison of transportation modes: road rail maritime air intermodal
3. Outsourcing decisions: private fleet vs external services
4. Vehicle routing and delivery optimization
5. Carrier cost structures and performance analysis
6. International transportation: key actors and incoterms
7. Port and airport operations management
8. Carrier business models
9. Transportation Management Systems (TMS)
10. Sustainable logistics and carbon footprint reduction
11. Capacity management in transportation infrastructure
12. Risk and resilience in transportation networks
13. Integration of transportation systems into global logistics strategies
- Warehouse design process
- Order picking process planning
- Equipment selection
- Layout
- Technology
Linear and mixed integer programming (methodology)
Data Envelopment Analysis (DEA) (methodology)
Decision trees (methodology)
Monte Carlo Simulation (methodology)
Linear Regression (methodology)
Production and distribution planning (application)
Performance measurement (application)
Investment decisions (application)
Portfolio analysis (application)
Project planning (application)
Revenue management (application)
Foundations of operations management
Flow and capacity analysis
Operational system performance
Variability and uncertainty
Queue management
Discrete-event simulation
Strategies for capacity and flexibility management
Familiarization with the consulting field and its specific requirements: major areas of intervention managing a consulting firm etc.
Exploration of the general intervention process: the main stages in the consulting process the various approaches the different roles that consultants can play the main deliverables etc.
Introduction to the main skills and attitudes required during the various stages of the consulting process.
Self-awareness with regard to the requirements for the role of consultants and the consulting practice.
1. Compétences en développement organisationnel
2. Facilitation en fonction de sa personnalité
3. Gestion de ses émotions en contexte de facilitation (MSCEIT)
4. L'apprentissage dans les organisations
5. L'animation de réunion et de groupe de travail
6. La résolution de problème en équipe (prise de décision amélioration de la qualité Kaizen etc.)
7. La facilitation d'un groupe de codéveloppement
8. L'animation d'une communauté de pratique
9. Le groupe de discussion (focus group) et le Fishbowl
10. La démarche d'enquête appréciative (Appreciative Inquiry)
11. Le World Café et l'Open Space Technology
12. La conférence de recherche du futur (Future Search Conference)
Navigation in SAP
Material master data management
Procurement management
Supplier selection and management
Inventory management - reactive and proactive approaches
Planning without production
Planning with production
Sales processes
Customer and distribution management
Specialized solutions vs. ERP integrated into supply chains
ERP and supply chain resilience
Artificial intelligence in ERP
Introduction to Analytics and AI in Supply Chains (Key definitions potential applications risks and responsibilities)
Descriptive Supply Chain Analytics (metrics and key performance indicators data visualization introduction to unsupervised learning and building interactive dashboards with Power BI)
Predictive Supply Chain Analytics (demand forecasting using external data sources with an introduction to supervised learning methods)
Prescriptive Supply Chain (analytics Inventory and pricing optimization online fulfillment optimization along with the formulation and solution of optimization models)
Managing Supply Chain Uncertainty (simulation and stochastic optimization pre-event risk mitigation strategies and post-event recovery planning)
Hands-on Programming Workshops with Python and Generative AI (introduction to Python; programming basic analytical pipelines; understanding and adapting complex analytical pipelines; using GAI to debug and generate code)
All courses at another university must be pre-approved by the academic advisor for the specialization.
Before completing the 9-credit supervised project, you must successfully complete the non-credit activity.
Responsible conduct of research (RCR): History and definitions
The values underlying the responsible conduct of research
Framing the responsible conduct of research
Responsible research conduct issues related to research contexts fields or methods
Research ethics
Good research data management
Conflicts of interest in research
Power issues in research
Dissemination of research results: good practices and issues
Societal impacts of research
Misconducts in research
The supervised project in one of the following forms:
A mandate to intervene in an organization (making a diagnosis; Participating in the planning and implementation of management practices; Designing tools and models that can be used as the basis for decision-making; Performance analysis of an organisation's activities; Making recommendations on a problem).
A university mandate (1) the study of a case; 2) a specific search mandate.
If your previous training does not meet the requirements of the specialization, you may be required to take a preparatory undergraduate course. You have one year to take the course, preferably at the start of your program.
Definition of logistics and logistics network
Total cost concept and the interdependency of logistics costs
Trends in logistics
Inventory management models for deterministic demand
Inventory management models for stochastic demand
Picking methods and techniques in a distribution center
Warehousing technologies and equipment
Shipper's process for national transportation
Actors in the international transportation chain and Incoterms
Bullwhip effect
Distribution resource planning and vendor-managed inventory
Logistics network design
To comply with immigration requirements, you must submit your application no later than the deadlines indicated below.
Select the system in which you completed your university studies or the Accelerated Admission option if you started or completed the graduate diploma at HEC Montréal related to the master's degree.
You must hold an undergraduate degree of at least 90 credits (bachelor's degree) in business administration or in a related field, or a degree deemed equivalent by the program administration.
You must have earned GPA of at least 3.0 out of 4.3 for your undergraduate degree. If the university in which you completed this degree requires a higher GPA for admission to a graduate program, this is the average to take into account.
You have the required level of English if you meet one of the criteria showing that you are an English speaker by virtue of your education.
Otherwise, you must pass an English test or complete an English program with a level of intermediate-advanced.
You will need to provide documents as part of the admission process.
Capacity is limited for certain programs. HEC Montréal does not guarantee that all eligible applicants will be accepted.
You must hold at least a general licence degree or a state-recognized bachelor's degree after at least 3 years of university studies (180 ECTS) in management or a related field.
Not eligible:
You must have earned an average of at least 12 out of 20 for all years of university studies.
You have the required level of English if you meet one of the criteria showing that you are an English speaker by virtue of your education.
Otherwise, you must pass an English test or complete an English program with a level of intermediate-advanced.
You will need to provide documents as part of the admission process.
Capacity is limited for certain programs. HEC Montréal does not guarantee that all eligible applicants will be accepted.
You must hold a state-recognized university degree that provides access to a master's program at the home university (180 ECTS) in management or a related field.
Not eligible: bachelor’s or license degrees including a technical degree (BTS, DTS, or DUT).
You must have earned an average of at least 12 out of 20 or a comparable average for all years of university studies according to the country’s grading system.
You have the required level of English if you meet one of the criteria showing that you are an English speaker by virtue of your education.
Otherwise, you must pass an English test or complete an English program with a level of intermediate-advanced.
You will need to provide documents as part of the admission process.
Capacity is limited for certain programs. HEC Montréal does not guarantee that all eligible applicants will be accepted.
Admission is not automatic.
Prior learning in the short program will be recognized based on the structure of the Graduate Diploma in place when they applied.
The amounts below are approximate. For the detailed amounts per credit or per term, see the tuition fees schedule for the thesis stream (PDF, 109 Kb) or the supervised project stream (PDF, 105 Kb). These amounts do not include the cost of health insurance, course materials, housing, or other expenses.
Each term, you will receive a bill with the exact amount you owe based on your credit load.
Fees are calculated per term for the thesis stream and per credit for the supervised project stream.
You pay the Quebec rate if you are a resident of Quebec according to certain criteria, such as having a Quebec birth certificate or a Québec Selection Certificate.
Total cost of a 45-credit program at full time
See if you meet one of the Quebec residence criteria.
You pay the Canadian rate if you are a citizen by birth or naturalization, an Indigenous person, or a permanent resident of Canada.
Total cost of a 45-credit program at full time
See whether you can receive an exemption and pay the Quebec rate.
Through an agreement between governments, you are eligible for an exemption allowing you to pay the Quebec rate instead of the international rate.
Total cost of a 45-credit program at full time
Check the conditions you must meet to receive this exemption.
You pay the international rate if you are from a country outside Canada. There is no exemption for your situation.
Total cost of a 45-credit program at full time
See whether you can receive an exemption and pay the Quebec or Canadian rate.
To ensure the proper rate is applied, you may need to provide documents proving your legal status once you have been admitted.
Every year, HEC Montréal awards close to $1.6 million in scholarships and other forms of awards to M.Sc. students. What a great way to help finance your studies!
These scholarships, worth from $2,000 to $10,000, are awarded by the MSc in Administration program office to the top candidates admitted, based on their academic record at the time of admission.
There are no applications to be completed; successful candidates will be notified by e-mail.
Federal and Quebec government granting agencies award scholarships worth $20,000 and $27,000 to students with an excellent average and who wish to pursue their studies at the Master’s level.
Social Sciences and Humanities Research Council of Canada (SSHRC)
Annual $27,000 scholarships for students in all specializations except Financial Engineering, Data science and business analytics and Business Intelligence.
Deadline: December 1st every year
Natural Sciences and Engineering Research Council of Canada (NSERC)
Annual $27,000 scholarships for students in the Financial Engineering, Data science and business analytics and Business Intelligence specializations.
Deadline: December 1st every year
Fonds de recherche du Québec – Société et culture (FRQSC)
Annual $20,000 scholarships, awarded for two years, for students in all specializations except Financial Engineering, Data science and business analytics and Business Intelligence.
Deadline: Usually during the 2nd week of October
Fonds de recherche du Québec – Nature et technologie (FRQNT)
Annual $20,000 scholarships, awarded for two years, for students in the Financial Engineering, Data science and business analytics and Business Intelligence specializations.
Deadline: Usually during the 1st week of October
$15,000 scholarships awarded for a 4-6 months research internship in a company. Students in the supervised project or thesis streams are eligible for these scholarships.
Applications may be submitted at any time (ideally 3 months before the project begins)
Exemptions offered by HEC Montréal
HEC Montréal offers a number of differential tuition fee exemptions to international newly admitted in the thesis stream.
Agreement between the government of Québec and some forty countries
The Quebec government has agreements with some forty countries and a number of organizations, exempting students who come to study in the province from differential tuition fees. The quota depends on the student’s country of origin. Students must contact the persons responsible for managing this program in their home country.
For further information, see the page on exemptions from the diffrential tuition fees.