Course details
Simulation and Analysis of Operational Systems
OPER 60512A
This course explores the core principles of operational systems analysis, with a focus on simulation. Students learn to diagnose performance and support decision-making in production or service contexts using both analytical tools and simulation-based approaches.
This course introduces students to simulation and the rigorous analysis of operational systems in various contexts (production, services, logistics). It presents tools to evaluate system performance, identify bottlenecks, analyze flows, assess the impact of variability, and support capacity management decisions. Particular emphasis is placed on discrete-event simulation, used as an analytical tool to model complex systems, test scenarios, and inform decision-making. The course examines key levers for designing systems that are efficient, adaptable, and sustainable over time. It combines fundamental concepts, quantitative methods, and practical case studies to equip students with the skills needed to diagnose issues and design operational solutions tailored to dynamic and uncertain environments.
Themes covered
Foundations of operations management
Flow and capacity analysis
Operational system performance
Variability and uncertainty
Queue management
Discrete-event simulation
Strategies for capacity and flexibility management
Important notes
Course in French : OPER 60512
Course code
OPER 60512A
Subject
Operations and logistics
Program
Master of Science (MSc)
Location
Côte-des-Neiges
Instruction mode
On-site learning
Credits
3