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Emergency measures


Medical emergency

Armed intruder


Physical aggression

Suspicious envelope or package

Civil disturbance or demonstration

Gas leak



Bomb threat


Power outage

Elevator malfunction

Mobility impaired persons

Medical emergency

If a person’s life is in danger:

  1. Call 911 immediately.
  2. Call Security Service: 514-340-6611.
  3. Reassure the person and wait for the help of a first-aid worker (or a member of Security Service).

For more information

Armed intruder

In the presence of an armed intruder:

  1. Remain calm and silent.
  2. Avoid attracting the individual’s attention.
  3. Avoid making eye contact with the individual.
  4. Never attempt to stop an armed intruder.
  5. Do not pull the fire alarm.

For more information


When you hear a fire alarm or an emergency intercom message to evacuate, please act promptly:

  1. Stop what you are doing in a safe manner.
  2. Close the doors as you leave.
  3. Evacuate the building through the nearest exit. Do not use the elevators.

For more information

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