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Suzanne Rivard

Professor,  Department of Information Technologies

Suzanne Rivard

Contact information

HEC Montréal
3000, chemin de la Côte-Sainte-Catherine
Montréal (Québec)
Canada H3T 2A7

Email: suzanne.rivard@hec.ca
Phone: 514 340-6493
Secretary: 514 340-6475
Fax: 514 340-6132
Office: 4.365


  • MBA, HEC Montréal
  • Ph.D. (Information Systems), Western Ontario


  • Strategic alignment of IT
  • IT and emerging organizational forms
  • IT outsourcing
  • Software projects risk management

This publication selection covers the last five years.


Journal articles (14)

KARIMI ALAGHEHBAND, Forough, RIVARD, Suzanne; « IT outsourcing success: A dynamic capability-based model », The Journal of Strategic Information Systems, vol. 29, no 1, 2020, p. 1-20.

KARIMI ALAGHEHBAND, Forough, RIVARD, Suzanne; « Information technology outsourcing and architecture dynamic capabilities as enablers of organizational agility », Journal of Information Technology, vol. 34, no 2, 2019, p. 129-159.

MOEINI AGHKARIZ, Mohammad, RIVARD, Suzanne; « Responding--or Not--to Information Technology Project Risks: An Integrative Model », MIS Quarterly, vol. 43, no 2, 2019, p. 475-500.

MOEINI AGHKARIZ, Mohammad, RIVARD, Suzanne; « Sublating Tensions in the IT Project Risk Management Literature: A Model of the Relative Performance of Intuition and Deliberate Analysis for Risk Assessment », Journal of the Association for Information Systems, vol. 20, no 3, 2019, p. 243-284.

NEGOITA, Bogdan, LAPOINTE, Liette, RIVARD, Suzanne; « Collective Information System Use: A Typological Theory », MIS Quarterly, vol. 42, no 4, 2018, p. 1281-1301.

AUBERT, Benoit A., HOUDE, Jean-François, RIVARD, Suzanne, PATRY, Michel; « Determinants of contract completeness for information technology outsourcing », Information Technology and Management, vol. 18, no 4, 2017, p. 277-292.

VIAL, Gregory, RIVARD, Suzanne; « From On-Premises Software to Software-as-a-Service: Transforming C3 Solutions », Revue internationale de cas en gestion, vol. 15, no 3, 2017.

VIAL, Gregory, RIVARD, Suzanne; « Du « sur-site » à la formule « SaaS » – La transformation de C3 Solutions », Revue internationale de cas en gestion, vol. 15, no 3, 2017, p. 1-20.

AUBERT, Benoit A., RIVARD, Suzanne; « A Commentary on: "The role of transaction cost economics in information technology outsourcing research: A meta-analysis of the choice of contract type" », The Journal of Strategic Information Systems, vol. 25, no 1, 2016, p. 64-67.

VIAL, Gregory, RIVARD, Suzanne; « A process explanation of the effects of institutional distance between parties in outsourced information systems development projects », European Journal of Information Systems, vol. 25, no 5, 2016, p. 448-464.

VIERU, Dragos, RIVARD, Suzanne; « Knowledge Sharing Challenges during Post-Merger Integration: The Role of Boundary Spanners and of Organizational Identity », International Journal of Business and Management, Vol. 10, no 11, 2015.

VIERU, Dragos, RIVARD, Suzanne, DUTOT, Vincent; « Insights from a Review of the Literature on Post-Merger Information Systems/Information Technology Integration », International Business Research, Vol. 7, no 7, 2014, p. 23-36.

KARIMI ALAGHEHBAND, Forough, RIVARD, Suzanne; « Air Canada: Flying High with Information Technology », Revue internationale de cas en gestion, Vol. 12, no 2, 2014, 37 p..

VIERU, Dragos, RIVARD, Suzanne; « Organizational identity challenges in a post-merger context: A case study of an information system implementation project », International Journal of Information Management, vol. 34, no 3, 2014, p. 381-386.

This award and honor selection covers the last five years.

RIVARD, Suzanne
Grand Prix de recherche Pierre-Laurin 2017, Ce prix souligne la contribution exceptionnelle en recherche d'un professeur titulaire ou d'un chercheur titulaire de HEC Montréal pour l'ensemble de sa carrière à l'École., HEC Montréal, 2017

RIVARD, Suzanne
Nommée fellow, Association for Information Systems (AIS)

This selection of supervision activities covers the last five years.


Supervised project supervision – MSc in Management (3)

Conception et implantation d'une base de données relationnelle au sein du Conseil Québécois de la Musique , by Jason Rapeneau
September 2018

Conception et développement d'un instrument de mesure de la maturité numérique. , by Evert Danilo Angarita
May 2017

Introduction d'initiatives TI/SI dans une agence multinationale , by Ramatoulaye Assane
March 2017

Winter 2020

METH 80744A
Theory Building

Fall 2019

TECH 80724A
Research Methods in IT

Winter 2019

Transformation numérique : perspectives et enjeux
Theory Building

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