The ombudsman receives complaints from members of the HEC Montréal community who feel that they have been treated unfairly or discriminated against, and who have already exhausted all other mechanisms, procedures and internal resources available to help them resolve the issue at hand.
The services of the ombudsman are available to every member of the HEC Montréal community: students, prospective students, graduates and all HEC Montréal employees.
When a complaint is filed, the ombudsman must:
The ombudsman studies submitted complaints in a manner that is fully impartial, fully independent and fully confidential.
In cases of conflict between people and groups, the ombudsman can act as mediator upon request of the HEC Montréal administration.
(PDF - In French)
Pascale Legault, ombudsman
3000, chemin de la Côte-Sainte-Catherine
It is recommended to schedule a meeting by contacting the office at 514 340-6917 or by email.