The course aims to equip students with a holistic view of the evaluation lifecycle, from managing client relationships and defining project mandates to conducting a UX evaluation on behalf of a client and generating design recommendations.
In this course, students will develop the core competencies of user experience professionals required to engage in the evaluation of a digital artifact (e.g., website, mobile application, information system). Combining a multi-method approach with a variety of measurement instruments, students will mobilize their requisite knowledge, skills, and abilities through a hands-on, collaborative approach in planning, executing, evaluating, and reporting on a complete design and development of a digital artifact. In doing so, they will be applying advanced UX evaluation techniques, while developing their skills competencies in managing client relations.
Multi-method approach in UX evaluation
User-centered evaluation in collaboration with stakeholders including team members clients and end users
Implementation of an agile evaluation process for testing a digital artifact
Development of evaluation protocols implementation of UX assessments interpretation of collected data and generation of takeaways for the benefit of clients
Advanced evaluation paradigms (e.g. accessibility; conformity; quality assurance) and methodology (e.g. remote testing and neuroscientific testing)
Management of the evaluation lifecycle
Innovations in UX evaluation.