MS1 en-us
MS2 Full-time Lecturer
MS3 Full-time Lecturer (f)
MS4 Full-time Lecturer
MS2 Full-time Lecturer
MS3 Full-time Lecturer (f)
MS4 Full-time Lecturer
Juliana Álvarez
Faculty Lecturer, Department of Information Technologies

Contact information
HEC Montréal3000, chemin de la Côte-Sainte-Catherine
Montréal (Québec)
Canada H3T 2A7
Email : [email protected]
Phone : 514 340-5651
Secretary: 514 340-6476
Fax : n/a
Office : 4.429
Other title(s)
- Forthcoming
Education
- PhD (Planing Design), Université de Montréal
- Master of Management (Entrepreneurship Concentration), McGill University
- MASc (Design and Complexity), Université de Montréal
- BID (Industrial Design), Université de Montréal
Current research
- Forthcoming
This publication selection covers the last five years.
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Journal articles (1)
ALVAREZ, Juliana, LÉGER, Pierre-Majorique, FREDETTE, Marc, CHEN, Shang Lin, MAUNIER, Benjamin, SÉNÉCAL, Sylvain;
« An Enriched Customer Journey Map: How to Construct and Visualize a Global Portrait of Both Lived and Perceived Users’ Experiences? »,
Designs, vol. 4, no 3, 2020, p. 1-21.
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Book chapters (1)
ALVAREZ, Juliana, BRIEUGNE, David, LÉGER, Pierre-Majorique, SÉNÉCAL, Sylvain, FREDETTE, Marc;
« Towards Agility and Speed in Enriched UX Evaluation Projects »,
Human 4.0 : From Biology to Cybernetic, IntechOpen, 2021, p. 1-22.
This selection of supervision activities covers the last five years.
Summer 2026
TECH 60751
TECH 60730
Winter 2026
TECH 60730
TECH 60704
TECH 60751
Fall 2025
TECH 60730
TECH 60704
TECH 60751