MS1 en-us
MS2 Full-time Lecturer
MS3 Full-time Lecturer (f)
MS4 Full-time Lecturer
MS2 Full-time Lecturer
MS3 Full-time Lecturer (f)
MS4 Full-time Lecturer
Juliana Alvarez
Faculty Lecturer, Department of Information Technologies

Contact information
HEC Montréal3000, chemin de la Côte-Sainte-Catherine
Montréal (Québec)
Canada H3T 2A7
Email : juliana.alvarez@hec.ca
Phone : 514 340-5651
Secretary: 514 340-6476
Fax : n/a
Office : 4.429
Other title(s)
- Forthcoming
Education
- PhD (Planing Design), Université de Montréal
- Master of Management (Entrepreneurship Concentration), McGill University
- MASc (Design and Complexity), Université de Montréal
- BID (Industrial Design), Université de Montréal
Current research
- Forthcoming
This publication selection covers the last five years.
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Journal articles (1)
ALVAREZ, Juliana, LÉGER, Pierre-Majorique, FREDETTE, Marc, CHEN, Shang Lin, MAUNIER, Benjamin, SÉNÉCAL, Sylvain;
« An Enriched Customer Journey Map: How to Construct and Visualize a Global Portrait of Both Lived and Perceived Users’ Experiences? »,
Designs, vol. 4, no 3, 2020, p. 1-21.
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Book chapters (1)
ALVAREZ, Juliana, BRIEUGNE, David, LÉGER, Pierre-Majorique, SÉNÉCAL, Sylvain, FREDETTE, Marc;
« Towards Agility and Speed in Enriched UX Evaluation Projects »,
Human 4.0 : From Biology to Cybernetic, IntechOpen, 2021, p. 1-22.
This selection of supervision activities covers the last five years.
Fall 2025
TECH 60704
TECH 60730
TECH 60751