Subject
Operations and logistics
Program
Graduate diplomas
Location
Other
Instruction mode
Credits
3
Description
The course introduces students to operations management, both in industrial businesses and in services. It addresses topics such as operations system design and day-to-day operations management.
- Understand the strategic importance of operations management within services and industrial businesses.
- Situate operations management within a business and the logistics chain and master the related elements of decision making at the strategic, tactical and operational levels.
- Understand the connections between decisions relating to operations management and those that come from other functions of the business.
- Understand and the main operations management and production tools.
- Know and assess the recent trends and developments in operations management and logistics.
Themes covered
Particular aspects and objectives of the operations function;
Operations system design (product and process choices work methods layout capacity decisions etc.);
Quality management;
Planning and tracking of short- medium- and long-term operations;
Basic principles of procurement
Important notes
Course in French : OPER 40530
This course is offered for the graduate overseas program only.