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Access to electronic journal articles

Frequently asked questions

Here is a list of known problems concerning electronic journal articles access and the ways to solve them.


You see a blank page instead of your journal article (Internet Explorer)

If, after clicking on a link in HECo, ZoneCours, etc., you see a blank page instead of your journal article, follow the steps showed on the image and described below to solve the problem.

Impression d'écran Internet Explorer

  1. Open the Tools menu (cog icon);
  2. Choose Internet Options;
  3. Click on the Security Tab;
  4. Choose the Trusted Sites zone;
  5. Click on the Sites button;
  6. In the Add this Web site to the zone field, enter the following Web sites and click on the Add button :
    • http://*
  7. Click on the Close button;
  8. Click on the Ok button.

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