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The ombudsman receives complaints from members of the HEC Montréal community who feel that they have been treated unfairly or discriminated against, and who have already exhausted all other mechanisms, procedures and internal resources available to help them resolve the issue at hand.

Ombudsman services

For whom?
The services of the ombudsman are available to every member of the HEC Montréal community: students, prospective students, graduates and all HEC Montréal employees.

Ombudsman Annual Report

Contact information

E-mail: or
Telephone: 514 340-6917
Fax: 514 340-5633

Working hours

The office is usually open on mondays and tuesdays, from 8:30 a.m. until 12 p.m. and from 1 p.m. until 4:30 p.m. from the end of August until the end of May.  It is reccommeneded to schedule a meeting by calling at 514-340-6917.

Geographical address

Decelles Building
5255 Decelles Avenue, Room 5.452 (see on Google Maps)
Montreal, Quebec

Mailing address

Robert Bisaillon, ombudsman
HEC Montréal
3000, chemin de la Côte-Sainte-Catherine
Montreal (Quebec)
H3T 2A7

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