The art of communicating in sensitive management situations
Are you a proactive listener? Do you express yourself clearly? Are you good at recognizing employees for a job well done and encouraging them to continue to improve? Do you keep your cool when emotions start to creep into a conversation? Do you know how to get to the bottom of a problem? In this seminar, you will have the opportunity to examine how you communicate and put your relational skills to the test. You will discover a style of charisma that is best suited to your personality and your position. You will learn how to be clear in conveying your ideas and effective in delivering praise and criticism. You will be equipped to identify situations that threaten to undermine your authority and thwart your communication efforts.
Are you a proactive listener? Do you express yourself clearly? Are you good at recognizing employees for a job well done and encouraging them to continue to improve? Do you keep your cool when emotions start to creep into a conversation? Do you know how to get to the bottom of a problem? In this seminar, you will have the opportunity to examine how you communicate and put your relational skills to the test. You will discover a style of charisma that is best suited to your personality and your position. You will learn how to be clear in conveying your ideas and effective in delivering praise and criticism. You will be equipped to identify situations that threaten to undermine your authority and thwart your communication efforts.
Goals
Develop or reinforce your role as a communicative leader using the appropriate communication tools and strategies.
Reflect on your communicative leadership style.
Test your communication abilities to determine where improvements need to be made.
Gain a new appreciation for the influence of communication on your work.
Is this for you?
Professionals
Consultants
Managers
Mid-level and senior executives
Business owners
Special features
Opportunity to develop a personal strategy for refining your communicative leadership style.
Easy-to-learn and easy-to-apply relational skills to deal with sensitive subjects in the workplace.
Input from an expert trainer who in the course of her career has handled a wide range of highly delicate situations.
