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Emotional Intelligence and Leadership

2,700 people have boosted their EQ with us!

The concept of emotional intelligence was first introduced by Salovey and Mayer in 1990 to describe a type of human intelligence that involves perceiving and managing emotions and using that knowledge to adapt to your environment. There are two main components to emotional intelligence: personal competence and social competence. The former is the ability to recognize your own emotions and control your response to a given situation. The latter involves being aware of others’ emotions so you can build stronger social and professional relationships.

People with high emotional intelligence are generally seen as leaders in a workplace context. Working with emotionally intelligent people tends to have a positive effect on employees’ psychological well-being and engagement.

This seminar will enable you to acquire and fine-tune skills related to emotional intelligence and easily integrate them into your professional life. Using an emotional skills assessment, participants will identify their strengths and areas for improvement in order to take their leadership to the next level.

Participants will receive the results of the following test as part of the course:


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$2,095 + taxes


Three days – 9 a.m. to 5 p.m.

Course given in French

Offered online
June 5, 12, 19, 2024

Offered at HEC Montréal
December 13, 14, 15, 2023
April 10, 11, 12, 2024

This program is also offered in accelerated version and in 2 days version.

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  • Become more aware of the role and importance of emotions.
  • Acquire and develop emotional skills linked to effectiveness, namely emotional awareness, authenticity, decisiveness, self-control, adaptability, empathy, conflict management and influence.
  • Develop positive, lasting interpersonal relations.
  • Assert your leadership to promote a healthy workplace and drive your team’s performance.

Is this for you?

  • Professionals
  • Managers

Special features

  • Gain a better understanding of your co-workers’ behaviours and take your leadership to new heights.
  • Put your newly acquired skills to use right away within your organization.

"This seminar has been a huge help to me personally. It has cleared up a number of aspects of human psychology. Several tools are provided to deal with and understand various types of behaviour in conflict situations."

Nancy Rancourt, Director, Member Services and Operations, RISQ

"Excellent course. Lots of interesting new things to add to our managerial toolbox."

Denis Meunier, Project Manager, WSP


Estelle M. Morin
Estelle M. Morin
MPs, PhD (Psychology), ESCI and MSCEIT accreditation
Professor, HEC Montréal

Emotional intelligence: Key concepts

  • Be able to explain the links between intelligence, emotions and emotional intelligence.
  • Recognize the value of emotions in solving problems and boosting efficiency.
  • Learn how to adapt more effectively to various circumstances by identifying emotions and managing stress.
  • Comprehend the emotional skills essential to leadership.

Emotional intelligence: Developing emotional skills

  • Recognize and identify various emotions.
  • Understand the meaning of primary emotions.
  • Learn how to effectively express emotions to maintain balance and strong relationships.
  • Know which emotions to tap into to enhance performance.
  • Manage emotions for greater efficiency and better project outcomes.

Personal intelligence: Emotional self-knowledge

  • Discover your strengths in terms of emotional intelligence using the ECSI-U test.
  • Determine which emotional and social competencies you need to work on to improve your workplace leadership.
  • Devise a development plan to enhance your emotional and social competencies.

Personal intelligence: Self-management

  • Recognize your emotions and your emotional response patterns.
  • Become more aware of how your emotions affect your thinking processes and behaviours.
  • Develop your insight to improve your reasoning.
  • Improve self-awareness: SIRAS .
  • Enhance self-control and optimism.
  • Learn how to maintain your equilibrium and become more adaptable and assertive.

Social intelligence: Empathy and the art of listening

  • Develop your capacity for empathy so you can relate to other people more effectively and better understand organizational dynamics.
  • Become a more active listener
  • Find out when and how to apply appreciative inquiry.
  • Learn how to prepare for difficult conversations.
  • Familiarize yourself with techniques you can use to help people overcome difficulties and increase their efficiency.

Social intelligence: Managing professional relationships

  • Harness your own drive to achieve in order to motivate your team.
  • Defuse tensions and promote collaboration.
  • Exercise your influence to facilitate organizational development.
  • Enhance your charisma and leadership capabilities.
  • Business case analysis
  • Role-playing activities
  • Situational exercises
  • Self-report questionnaire
  • Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT)

Participants in all of our seminars will receive a certificate of completion from Executive Education HEC Montréal.

This program is not intended for individuals seeking to resolve personal issues, as its content and focus are educational rather than therapeutic.

For more information about this program

 Make an appointment with:

Émilie Mazet

Émilie Mazet
Program Manager

 By Email
 By Phone

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Executive Education > Our programs > Seminars > Emotional Intelligence and Leadership