Emotional Intelligence and Leadership - 2 day version

Fee

$1,695 + taxes

Length

Two days - 9 a.m. to 5 p.m.
Four half days - 9 a.m. to noon

Language

Course given in French

Dates

On-site, Downtown
Hélène-Desmarais Building
October 4, 5, 2023
March 13, 14, 2024

Online
November 15, 22, 29, December 6, 2023
May 15, 22, 2024

This program is also offered in accelerated version and in 3 days version.

Customized version available

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The concept of emotional intelligence was first introduced by Salovey and Mayer in 1990 to describe a type of human intelligence that involves perceiving and managing emotions and using that knowledge to adapt to your environment. There are two main components to emotional intelligence: personal competence and social competence. The former is the ability to recognize your own emotions and control your response to a given situation. The latter involves being aware of others’ emotions so you can build stronger social and professional relationships.

People with high emotional intelligence are generally seen as leaders in a workplace context. Working with emotionally intelligent people tends to have a positive effect on employees’ psychological well-being and engagement.

This seminar will enable you to acquire and fine-tune skills related to emotional intelligence and easily integrate them into your professional life. Using an emotional skills assessment, participants will identify their strengths and areas for improvement in order to take their leadership to the next level.

Participants will receive the results of the following test as part of the course:

logo MSCEIT

Goals

Become more aware of the role and importance of emotions.
Acquire and develop emotional skills linked to effectiveness, namely emotional awareness, authenticity, decisiveness, self-control, adaptability, empathy, conflict management and influence.
Develop positive, lasting interpersonal relations.
Assert your leadership to promote a healthy workplace and drive your team’s performance.

Is this for you?

Professionals
Managers

Special features

Gain a better understanding of your co-workers’ behaviours and take your leadership to new heights.
Put your newly acquired skills to use right away within your organization.

Instructor:

Estelle M. Morin
MPs, PhD (Psychology), ESCI and MSCEIT accreditation
Professor, HEC Montréal

Program

What You Need to Know to Develop Emotional Intelligence

1. Emotional intelligence: Key concepts

Intelligence, emotions and emotional intelligence
Adapting successfully: Emotions and stress
Emotional skills and leadership

2. Emotional intelligence: Developing emotional skills

Identifying and expressing emotions to make relationships stronger and healthier
Harnessing emotions to enhance performance
Understanding emotions to facilitate adaptation and balance
Managing emotions for better project outcomes

Self-assessment: Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT)

Personal intelligence

3. Self-management

Getting to know yourself (better) and learning your emotional response patterns
Self-awareness and introspection
Developing self-awareness: SIRES
Self-management: Self-control and optimism
Striking a balance: Adaptability and assertiveness

Social intelligence

4. Managing professional relationships

Listening to understand and find common ground: The importance of empathy
Understanding organizations: Recognizing power dynamics and relationships of influence
Fostering collaboration and team spirit
Exercising influence and leadership

Training approach

Through practical and reflection exercises along with real-life case studies, participants will have the opportunity to hone the skills necessary for managing their emotional intelligence and improving their professional interactions. They will return to their jobs ready to put their new skills to work building positive relationships and contributing to team performance and well-being in the workplace.