This engaging program provides strategies and skills that anyone with limited authority can use to communicate to people at all levels with competence and credibility.
This engaging program provides strategies and skills that anyone with limited authority can use to communicate to people at all levels with competence and credibility.
Goals
You will learn and practice proven methods for conveying both routine and sensitive messages clearly and confidently when working remotely, communicating virtually or interacting in person.
Specifically:
Develop a more constructive mindset and behaviours when you are working from a position of limited authority
Become more efficient and effective when planning and delivering your message upwards or laterally
Acquire a new toolkit of skills for informing and persuading others assertively and diplomatically
Explore internal and external communication obstacles and apply methods to overcome them
Engage others quickly and with maximum impact
Acquire buy-in and support from individuals and groups at all levels
Enhance your power, credibility and confidence when addressing others, despite your lack of authority
Is this for you?
Anyone with limited authority who seeks to enhance their communication effectiveness. Business, technical and support professionals, team leads, coordinators, supervisors and junior to mid-level managers in particular will benefit from attending.
