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Thesis proposal by Mina ROHANI

When Questions Change Customer’s Revenge Process: The Effects of Expressive Writing and Mere-Measurement on Customer Revenge over Time


Thesis proposal

Candidate Mina ROHANI
Date December 4, 2012
Hour 2:00 PM
Location HEC Montréal - Côte-Sainte-Catherine
3000, chemin de la Côte-Sainte-Catherine
Montréal (Québec)
Canada H3T 2A7
Salle de réunion : Esdras-Minville
Title When Questions Change Customer’s Revenge Process: The Effects of Expressive Writing and Mere-Measurement on Customer Revenge over Time
( Abstract  PDF )
Co-Supervisors

 Jean-Charles CHEBAT et Yany GREGOIRE 

A copy of the thesis proposal is available for consultation from the Office of the Ph.D. Program Director at each of the universities participating in the joint Ph.D. program.
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