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FAQ - Billing

Your HEC Montréal statement is updated in real time and can be viewed at any time through HEC en ligne

General questions | Questions about ASEQ | Need help?

 

  General questions

+  When will I receive my tuition fee statement?

  • Statements are mailed out by the dates specified in the academic calendar.
  • Once mailed out, statements may be viewed through HEC en ligne.
  • Statements are updated every time you make relevant changes to your file.

+  Why don’t I have access to HEC en ligne?

Access to HEC en ligne may be denied for any of the following reasons:

  • An outstanding balance for the term in question
  • An outstanding balance for a previous term
  • Unpaid admission fees
  • Unpaid language test fees
  • An outstanding balance due to a missed deadline (refer to the academic calendar)
  • Outstanding balance for other fees

+  Who has to pay tuition fees applicable to non-residents of Quebec?

You must pay these fees if:

  • You were born outside Quebec
  • You have not yet provided a copy of your birth certificate proving that you were born in Quebec


To be exempt from paying the lump sum amount per credit, you must go to the Office of the Registrar with one of the following items:

  • Birth certificate attesting that you were born in Quebec
  • Quebec Selection Certificate (QSC) or official letter from the Ministère de l'Immigration et des Communautés culturelles certifying that you have a QSC
  • Student loan certificate issued by the Ministère de l’éducation du Québec’s student assistance department, for the current or previous year, if you have been studying in Quebec ever since
  • A letter or other document certifying that you belong to a native community in Quebec

Should you be unable to produce one of the above items, you must complete the “Attestation of Quebec Resident status for Canadian citizens and permanent residents of Canada” form and submit it to the Office of the Registrar.

The change applies only as of the term in which the documents were received by the Office of the Registrar; the change will not be applied retroactively to previous terms.

+  Why am I being charged international student fees if I’m a French citizen?

You must provide proof of your citizenship to the Office of the Registrar upon admission. You may do so during the orientation day.

+  Why am I being charged international student fees if I have permanent resident status?

The following documents attesting to your status must be submitted to the Office of the Registrar:

• Record of Landing (IMM-1000)
• Quebec Selection Certificate (QSC)

Once the documents are received, the change will be made within 10 days. If by that time the change has not been made, please contact the Office of the Registrar.

+  Why does my statement include late fees?

Please refer to the payment deadlines published in the academic calendar and note that:

  • Late fees amount to $25 plus 3% of the outstanding balance, per term.
  • A balance is considered paid from the time HEC Montréal receives the payment in full.

+  Why do I have to pay student services fees?

All students are billed student services fees.

  • These fees are used to cover a portion of the costs involved in maintaining and developing Student Services (SS) and Career Management Services (CMS) activities.
  • They also enable HEC Montréal students to use CEPSUM and other Université de Montréal services with the same conditions as Université de Montréal students.

+  Why do I have to pay student association fees?

These fees are compulsory and billed to all students under the terms of an agreement between HEC Montréal and the student associations authorized to represent students in the school’s various programs.

In case of a disagreement, please contact your student association.

+  Why do I have to pay administrative fees?

These fees are compulsory and are billed to all students.

 

  • They are used to cover the cost of forms, official documents, notices, flyers, information leaflets and brochures.

+  Why do I have to pay technology fees?

These fees are compulsory and are billed to all students.

  • These fees cover technology services such as computer labs, software upgrades, classroom network cabling, the addition of services for students and HEC en ligne.

+  Why do I have to pay fundraising campaign fees?

All students are billed these fees.

+  HEC Montréal Fundraising Campaign/Donation

This voluntary donation is supported by the Comité permanent des présidentes et présidents des associations étudiantes (the permanent committee of student association presidents).

The fees are:

All programs (except M.Sc.-thesis and Ph.D.) : $1.00 per credit, up to a maximum to $10.00 per term
M.Sc. - thesis and Ph.D. : $10.00 per term 

This donation is deductible under the terms of the Canada Income Tax Act and will appear on the student’s federal and provincial tuition tax receipts (T2202A and Relevé 8, respectively).

You have the right to withhold your contribution to the fundraising campaign by sending written notice of such, before paying your invoice, by e-mail to campagne@hec.ca. You must include the following information: your name and HEC Montréal student number, and the term to which your request applies. 

By paying your invoice in full, you agree to contribute voluntarily to the fundraising campaign.

+  When and how will I have my receipt for tax return?

The receipt for tax return will be available around the end of february on HEC en ligne.

For any further information, please send an email to accouting services.


  Questions about ASEQ

+  Can I refuse to purchase this insurance?

You may:

  • By submitting a withdrawal request online at santeetudiante.com (in French), under Changement de couverture
  • By meeting the withdrawal deadline

The ASEQ does not accept requests by fax, e-mail or phone.

+  I’m already covered by another insurance policy. What should I do?

Visit the santeetudiante.com (in French) Web site for information about the plan and, if necessary, for instructions on how to withdraw.

+  I've withdrawn from the insurance plan but I'm still being charged premiums ?

We recommend that you pay your tuition fees minus the insurance premium amount.

Once a week, the ASEQ sends HEC Montréal’s accounting and treasury departments a list of students who have withdrawn from the plan. Only at that time will your file be updated in HEC en ligne. 

  

+  I’m covered by RAMQ. Can I subscribe to HEC's insurance plan ?

Yes.  To add health insurance—since you are currently enrolled only in the dental portion—you must pay the entire year’s premium directly to the ASEQ.

+  As an international student who has coverage with another insurance company, may I withdraw from the dental insurance program?

Yes. You may do so online at santeetudiante.com (in French), under Changement de couverture (Change coverage).
Note: The ASEQ does not accept requests by fax, e-mail or phone.

+  When and how will I have my receipt for tax return?

The receipt for tax return will be available around the end of february on HEC en ligne.

For any further information, please send an email to accouting services.

  Need help?

If you have not found the answer to your statement-related question, feel free to e-mail us at registraire.facture@hec.ca

Please include:

  • Your name
  • Your student number
  • Your birth date
  • Your program of studies at HEC Montréal
  • A short description of your problem

We will get back to you as soon as possible.


 
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