Conflits et problèmes au travail :

Translated Title

Summary

This seminar is available in French only

The workplace is in a constant state of flux, which often translates into a climate of uncertainly and instability. Who hasn’t witnessed workplace conflicts first hand? Who hasn’t faced problems that have resulted in tension, confrontation and misunderstanding?

It takes a special set of skills and procedures to manage conflict – not improvisation and luck. Today’s managers need to hone their knowledge and abilities to be able to cope effectively.

These situations may be the result of a clash between two or more people. Or the source may be a single employee who is struggling because of a lack of workplace skills, psychological problems or difficulties adapting to change.

This seminar looks at how to assess a conflict situation between two or more people or problems involving a single individual and pinpoint the most important factors. It presents courses of action that may be used to help resolve these situations.

Workshop Director

François Boulard
M. Ps. (psychologie industrielle et organisationnelle)
Chargé de cours, HEC Montréal

Next dates

Montreal (HEC Montréal) :

• Dates to be announced

Fees

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