L'intelligence émotionnelle, une compétence professionnelle
Translated Title"Emotional Intelligence, a Professional Competency"SummaryEnglish instruction is available for customized seminars only. In today's world, with social values in crisis mode, the boundaries of our wisdom become apparent. But these boundaries can be surpassed by another form of wisdom: emotional intelligence. This program invites you to consider the role played by emotional intelligence in professional development. Regardless of one's position in an organization, performance quality is in part determined by skills that include having self-confidence and being able to control emotions, identifying their meaning and impact, imagining new or innovative solutions, setting goals and overcoming obstacles to achieve them, and anticipating and understanding other people's reactions and gain their cooperation. Participants in this program will be taught how to acquire and develop the skills associated with emotional intelligence and how to rapidly apply these skills in the workplace in order to create positive professional relationships and increase work performance and satisfaction. The program is designed for people interested in developing the skills associated with emotional intelligence and using these skills in their day-to-day work. It should be noted that this program is not intended for individuals seeking to resolve personal matters, as its content and focus are educational rather than therapeutic. Workshop Director |
Next datesMontreal (HEC Montréal) : Laval (Château Royal) : 9 a.m. to 5 p.m. FeesNeed information ? |
+ Program
New approaches to organizing workload, new requirements, "new" competencies
- New requirements associated with new ways of organizing tasks
- Emotional intelligence and organizational efficiency
- Leadership and emotional intelligence
- Bringing meaning to work and the workplace
Developing emotional intelligence
- Structure of human behaviour, intelligence and emotions
- Two dimensions of emotional intelligence: personal and interpersonal management
- Psychological types, personal preferences and emotional competencies
- Developing the emotional intelligence quotient within an organization
Authenticity: The ultimate quest
- Emotional empowerment; the tendency to wear masks
- Quest for authenticity and the management of professional roles
- Investing in individual strengths
Discipline: The key to feeling efficient
- Personal efficiency and self-confidence
- Developing personal on-the-job efficiency
- Being happy at work: the power of optimism
Getting along with others: The essentials of cooperation
- The basics of effective teamwork and the need for conflict
- Developing a moral conscience through empathy
- The value of standing your ground
- Trust-building 101
Keeping both hands on the wheel: Steering through change with a level head
- Changes and adaptation methods
- Finding balance: taking the middle road
- Recognizing and respecting your learning style
- Developing resilience
+ Objectives
Acquire and develop skills associated with emotional intelligence that are necessary to fulfill job duties within an organization.
+ Method
A number of interactive methods will be used, including case studies, role playing, simulations and a self-assessment questionnaire.
+ Participants
Managers, professionals and employees interested in developing their emotional intelligence and using these skills in their day-to-day work.
This program is not intended for individuals seeking to resolve personal issues, as its content and focus are educational rather than therapeutic.
+ Note(s)
1.9 continuing education unit (CEU) is awarded for this program.
