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Passer de patron à coach :

le défi des gestionnaires


Translated Title

"From Boss to Coach: A Manager's Challenge"

Summary

English instruction is available for customized seminars only
Detailed information about this seminar in French

Those with supervisory duties face challenges that demand continuous reflection on their approach and working methods. Yet, in the heat of day-to-day operations, few managers take the time they should to think about their supervisory practices.

The main goal of this program is to help managers who are seeking to become less of a boss and more of a coach.

Participants learn to identify the qualities, responsibilities and behaviours needed to coach their employees and in doing so bring out the best in them.


Workshop Director

Pierre Touchette
Pierre Touchette
CRHP
Consultant

Next dates

Montreal (HEC Montréal) : 


9 a.m. to 5 p.m.

Fees


Need information ?

Contact Lise Aubin
Email : lise.aubin@hec.ca
Phone : 514 340-6007

General information

+   Program

Embracing the role of coach

  • The sports coach vs. the business coach
  • Coaching responsibilities and skills
  • Difficulties, complexity and necessity of transitioning from boss to coach
  • Lessons from the best corporate coaches
  • Central nature of the coaching role for a manager

Coaching: a pivotal activity in implementing business plans

  • The coach as a giver of meaning
  • The coach as a voice of resolve and a driver of action
  • The coach as a dispatcher of strategic priorities
  • The coach as an instrument for aligning efforts with priorities
  • The coach as an agent for fostering individual and team accountability

The coach as an individual and team performance manager

  • Making the most of all individual and team performance factors
  • Developing a true sense of team spirit
  • Setting clear and challenging benchmarks
  • Supporting and monitoring employee contributions
  • Issuing positive, corrective feedback on an ongoing basis
  • Assessing employee performance
  • Acknowledging employee contributions
  • Developing employee skills

The game plan

  • An action plan for encouraging underperformers
  • An action plan for supporting employees who meet expectations
  • An action plan for retaining star performers
  • An action plan for dealing with Generation Y employees
  • An action plan for building on strengths and continuously taking coaching skills to new levels

+   Objectives

  • Recognize the value of the contributions made by supervisors toward the success of the organization
  • Learn about the basics of coaching in a real-world management context
  • Understand the various stages of the performance management process in order to effectively assume the role of coach
  • Acknowledge the conditions for success and sources of resistance associated with the shift from boss to coach
  • Develop a program adapted to various coaching situations

+   Method

This program is a dynamic combination of short lectures, case studies, group discussions and practical exercises revolving around concrete coaching situations. 

+   Participants

  • All managers responsible for the performance of a work team, regardless of hierarchical level
  • In-house consultants and HR management professionals responsible for developing an effective performance management system 

+   Note(s)

1.3 continuing education unit (CEU) is awarded for this program. 

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