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L'art et les techniques de la négociation


Animated by:

Maurice Lemelin
Maurice Lemelin
L. Sc. comm., HEC Montréal; Ph. D. (Industrial Relations)
Professor, Department of Human Resources Management, HEC Montréal

English instruction is available for customized seminars only.

As individuals, we negotiate practically every day, perhaps without even realizing it. Considering how new organizational models, eroding authority, globalization and other changes are affecting today’s workplace, negotiating has become common practice. At the very least, negotiating is a skill managers need to have. Although negotiating is far from being a novel concept and is, in fact, practiced regularly, strategies sometimes elude us, while we may be less familiar with some of the intricacies of negotiating. This program aims to help you develop your ability to analyze and diagnose situations requiring negotiation and hone your skills as a negotiator.

You will learn:

  • the context and components of negotiation;
  • negotiating styles, along with their benefits and drawbacks;
  • the best strategic style to adopt in a given situation and why;
  • confrontation and cooperation strategies;
  • pitfalls to avoid.


Date(s)

Montreal (HEC Montréal) : 

2 days - 9 a.m. to 5 p.m.

Fees



General information : conditions and policies...

Need information ?

Contact Chantal Bruneau
Email : chantal.bruneau@hec.ca
Phone : 514 340-6010


Program
Objectives
Method
Participants
Note(s)

The keys to negotiating

  • Elements of the negotiation process
  • Negotiation prerequisites
  • Concept of interdependence
  • Creativity and value generation through negotiation

Effective negotiating styles

  • The qualities of a good negotiator

Negotiation strategies and tactics

  • Determining factors of a strategy
  • Distributive strategies and tactics
    • Basic strategies
    • Formal or procedural tactics
    • Substantive tactics
  • Principles of integrative and cooperative negotiation

The negotiation process


  • Understand the context and components of negotiating
  • Identifying various bargaining styles and the benefits and drawbacks of each
  • Determine own style and learn ways of playing up strengths and playing down weaknesses
  • Analyze the creative and value-generating aspects of the negotiation process
  • Analyze the factors that shape strategic choices
  • Review confrontational and collaborative strategies
  • Outline the negotiation process

This program will feature an interactive approach. Role-playing and group discussions will enable participants to refine their negotiating skills and their ability to evaluate a situation and negotiation process.


This program is intended for managers and professionals whose duties include negotiating and decision-making.


1.3 continuing education unit (CEU) is awarded for this program.




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Personal and Relational Competencies
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