Dans la turbulence du changement :
interprétez les réactions et agissez judicieusement
Translated Title"In the Throes of Transition: How to Interpret and Deal with Reactions to Change"SummaryIn conjunction with HEC Montréal's Centre for Research on Organizational Transformation (CETO) Helping employees cope with organizational change is a vital competency that today's managers need to perfect. In our day-to-day activities, we too often forget that the key to successful change is commitment on the part of individuals toward modifying their habits. Managers must play a front-line role in cultivating new practices by gaining a better understanding of their employees and interacting with them in a meaningful way. In this program, participants will become acquainted with a number of practical models and tools to effectively deal with the human aspect of change. What do we know about the way people usually react in a situation of change? What are the underlying causes of resistance to change? What are the best ways to meet the needs of individuals and help them develop their capacity to tolerate change? This seminar will enable participants to become familiar with the concerns that employees have when change occurs and to ensure their own involvement is effective and adapted to the needs of their people. In addition to helping you better grasp the repercussions of change, we will also help you discover ways to actually influence the transition process. Workshop Director |
Next datesMontreal (HEC Montréal) : 9 a.m. to 5 p.m. FeesNeed information ? |
+ Program
The Human Face of Organizational Change
- Toward a better understanding of organizational change
- The impacts of transformation and multiple changes
- The challenges of change for the individual
- Measuring the scope of change
- The failure rate of organizational change and transformation
- The gap between the various organizational levels
- Planning for change vs. routine operational planning
- The window of opportunity
How Do Your Employees React to Change?
- A model of the chain of concerns
- Usual reactions based on personality types
- Signs, causes and consequences of resistance to change: Two lessons and various tactics
- Dynamic models of individual experiences
- Getting the individual involved: Five roles of employees
- Multiple changes: Helping employees adapt
The Manager as an Agent of Change
- Addressing employees' concerns at each stage of the process
- The winning question and the conditions for success
- Ten ways managers can fulfill their role as an agent of change
- How to handle problem cases
- Practical change management tools
- Taking effective action adapted to those who want to change, those who fear it and those who are struggling with it
+ Objectives
Provide participants with tools to better understand, interact with and support their employees during an organizational change.
+ Method
Several practical exercises will enable participants to apply tools and share their ideas. Each participant will be given a complimentary copy of the book Gérer le volet humain du changement, written by the instructor. The approach will also include discussions, case studies and practical exercises in small groups.
+ Participants
This training program is intended primarily for managers, executives, leaders and team members who are in the midst of or are about to go through an organizational change.
+ Note(s)
1.3 continuing education units (CEUs) are awarded for this program.
