September 17, 2008
Jean-Charles Chebat, holder of the Chair of Commercial Space and Customer Service Management, has received the Best Reviewer Award from the Journal of Retailing, along with six other members of the magazine’s Editorial Board. The award goes to Editorial Board members who distinguish themselves in terms of the quality and quantity of timely reviews completed.
According to the results of the evaluation of impact factors for 2007, published recently by the Social Sciences Citation Index®, the Journal of Retailing ranked third of all marketing journals and eighth of all 72 management journals rated.
Professor Chebat is a prolific researcher, renowned for the pertinence and originality of his research in marketing and the retail trade. He has studied environmental psychology (shopping spaces) and time psychology (waiting time, time orientation), changes in attitude and personality moderating factors, intrafamily communication and advertising semiotics.
In July, Professor Chebat received the Managing Service Quality Highly Commended Paper award from the European Institute of Retailing and Services Studies for his paper entitled “Beyond Delighting Shoppers: Introducing the Concept of Shopping Well-Being.”