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Daily Management System: Using Coaching Kata to Streamline and Coordinate Team Efforts

Toyota Kata is a method that helps organizations zero in on effective ways to make improvements and support management systems on an ongoing basis.


$1,595 + taxes


Two days – 9 a.m. to 5 p.m.

Course given in French

HEC Montréal
April 24, 25, 2018

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Faced with multiple pressures, many organizations turn to a slew of initiatives to help them achieve their objectives. But the sheer number and scope of these undertakings can stretch resources to the limit, resulting in fatigue and frustration across the board.

Toyota Kata (TK) enables organizations to quickly zero in on continuous improvement efforts that deliver results and support their daily management system (DMS). It helps establish a link between management and performance improvement on a day-to-day basis. It engages employees in the ongoing improvement process using a well-structured, coaching-based approach to resolving problems, in line with the organization’s overall vision.

This seminar will show how TK and DMS can help transform corporate culture to foster a continuous improvement mindset and build a learning organization. The result is an environment where teamwork, performance and people are valued and where every individual is recognized as a precious resource with the potential to make a real and lasting difference.

Two recent articles (in french) in Gestion bring up some interesting points in this regard:


  • Understand how the daily management system (DMS) works.
  • Develop problem-solving capabilities using PDCA and the coaching kata.
  • Incorporate kata into the lean management system.
  • Set up routines to support continuous improvement and transform organizational culture.

Is this for you?

  • Managers looking for a systematic way to achieve sustained continuous improvement.
  • HR executives tasked with driving organizational transformation and maintaining a high level of employee engagement within a modest budget.
  • Lean/Six Sigma continuous improvement managers.
  • Open to organizations operating in the manufacturing, service or public sector.

Special features

  • Give participants a better idea of how to integrate DMS and Toyota Kata to streamline their efforts and overcome obstacles in order to make a meaningful difference in their company’s operations. A simulation exercise will help ensure they have an in-depth understanding of how the approach works.

"Kata was the missing link in my operational chain. It helped me see and understand how to embed strategic planning into my operations."

Stéphane Dubreuil, VP Operations, SigmaPoint Technologies

Animé par :

Sylvain Landry
Sylvain Landry
MASc, PhD (Administration), HEC Montréal, CFPIM
Professor, HEC Montréal
Jean-Marc Legentil
Jean-Marc Legentil
BBA, HEC Montréal, MBA

  • Structure of the daily management system (DMS)
    • Visual station
    • Key performance indicators
    • Strategic planning and Hoshin Kanri
    • Top-down and bottom-up information
    • Facilitation
  • Toyota Kata
    • Improvement/coaching routine and scientific approach to problem-solving (PDCA)
    • Use of the visual station and storyboard kata
    • Performance metrics (KPIs)
    • Model for rolling out and implementing a DMS and Toyota Kata
  • Lectures on key concepts
  • Action plan (personal or organizational)
  • Simulation and role-playing exercises
  • Background reading
  • Review of real-life business cases
  • Discussion of specific issues experienced by participants
  • Individual coaching
  • Peer coaching
  • Coaching map
  • Interactive learning

Participants in all of our seminars will receive a certificate of completion from Executive Education HEC Montréal.

Attendees will receive a complimentary copy of Lean, kata et système de gestion au quotidien by Sylvain Landry and Martin Beaulieu.

For more information about this program


Michelle Vaillancourt
Senior Advisor


514 340-6001 > Executive Education > Our programs > Seminars > Daily Management System: Using Coaching Kata to Streamline and Coordinate Team Efforts

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