Xuan-Hoa Tran has degrees in computer science and business administration, along with over 18 years of experience in the IT field, leading multidisciplinary teams and setting up centres of excellence focusing on quality assurance and business analysis. A seasoned instructor, consultant and coach, he has helped develop a number of courses in business analysis, quality assurance and good governance practices for several public-sector organizations including the American National Standards Institute and Héma-Québec. He has given numerous talks and presentations here at home and abroad and serves on the education program advisory committees of several institutions. His professional certifications include PMP, PMI-PBA, CBAP, ITIL, ISO 20000 – Lead Auditor, SAFe Agilist and Lean Six Sigma. He currently serves as Director, Performance and Project Management, at Desjardins and runs the Desjardins business analysis centre of excellence. He has been an instructor at HEC Montréal since 2006.
Course given by Xuan-Hoa Tran: