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Dialing

Rates

          Local area

          Airtime

          Cellular Phone Subscription

          Feature Bundles

          "Long distance" calls

          Voicemail Service

Using Your Own Foreign Phone with a Canadian Subscription

Things You Must Check Before You Subscribe

International Calls

 


 

Dialing

Canada and the United States use the same international country code: +1.

The continent is divided into telephone areas (area codes) and each one has a three-digit area code. The island of Montréal uses the 514 and 438 area codes. Montréal suburbs (North and South shores) use the 450 area code.

The phone number then follows with 7 digits.

A Montréal telephone number will therefore look like this:  (+1) 514 XXX-YYYY

 

 

NUMBERS YOU NEED TO KNOW
911 Emergencies (Ambulance, Police, Fire)
811 Info-Santé (Health information)
611 Customer service of telecom operator
411 Directory assistance (or also: [XXX][1] 555-1212)
311 City hall
[XXX]- 310 - 4141 Sûreté du Québec (Provincial police) or from a cell phone: *4141

 [1] Replace [XXX] by the area code of your location.

 

Recap of the Telephone companies:

Bell
www.bell.ca
514-310-BELL
Télus
www.telusmobilite.ca
1-866-558-2273
Virgin Mobile
www.virginmobile.ca
1-888-999-2321
Solo
www.solomobile.ca
1-877-999-SOLO
Koodo
www.koodomobile.com
1-866-99-KOODO
Vidéotron
www.videotron.ca
514-281-1711

Fido
www.fido.ca
1-888-481-FIDO

Rogers
www.rogers.com
1-877-ROGERS-1

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Rates

 

 

Local Area

It is important to know your local area. From a landline phone, all calls to a local number (in Montréal, all numbers within the 514 and 438 area codes and some in the 450 area code) are free and unlimited. Numbers called “toll free” (1 800, 1 888, etc.) are also free and unlimited from a landline phone (or a public phone).  
 

Airtime

Each call that you make AND that you receive is calculated as part of your airtime. There are several options and rate plans that include unlimited incoming calls to avoid paying for calls that you receive. Make sure that you are aware of the calculation method used by providers, as it can increase costs.
 

Cellular Phone Subscription

Beware of false advertising! Some charges are not included in cellular phone rate plans:

  • System access fees
  • 911 emergency service fees
  • Voicemail service
  • Call display
  • Taxes

In conclusion, with a rate plan quoted at “$30,” you have to expect to pay at least $55 a month. 

Therefore, always add about $25 or $30 to the quoted price for the various essential features, mandatory fees and taxes.
 

Feature Bundles

This is a group of features offered at a reduced rate. Some bundles can be a good deal, for example when you want voicemail, call display and other services. Some include texting.
 

“Long-Distance” Calls

Calling a number outside of your local area entails long distance charges.

Please note that there are optional “long-distance plans” available, which are long-distance minutes prepaid at a reduced rate.      
 

Voicemail Service

To have a voicemail service on a landline or cellular phone, you must pay additional charges or subscribe to a feature bundle that includes voicemail.

Beware! Calling your voicemail is considered a local call and is billed accordingly.

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Using Your Own Foreign Phone with a Canadian Subscription 

To be able to use a foreign phone with a Canadian subscription, you must make sure that:
1) the phone is GSM triband
2) the chosen provider is a GSM provider with SIM chips (see table page 3)
3) the phone is SIM-unlocked. In some cases, it is only a matter of contacting the original phone provider to obtain the unlocking code. (In France, this request is free if you have been a subscriber for over 6 months.)

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International calls

 

 

How Can I Call my Family in my Country?

To make low cost overseas calls, here are a few tips: 

Use Skype

Skype to Skype calls are free. Skype to overseas landline phones are cheap. There are also Skype rate plans providing unlimited calls to international landline phones.

www.skype.com

 
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