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FAQ - Billing

Your HEC Montréal statement is updated in real time and can be viewed at any time through HEC en ligne

General questions | Questions about ASEQ | Need help?

  General questions

+  When will I receive my tuition fee statement?

Statements for tuition fees will be available in electronic form only, through your HEC en ligne account.
The academic calendar indicates the date on which the statement is available.
Statements are updated every time you make relevant changes to your file.

+  How do I pay my tuition online ?

Your bill can be paid online via your bank site with your student ID as a reference number. More information about this method of payment.

+  How long should I allow when I make the payment directly from my bank account?

It can take up to one week for the payment to arrive and your HEC en ligne file to be updated.

The length of time can vary depending on the financial institution.

Check your HEC en ligne file regularly to see whether it has been updated. No late fees will apply if your payment was made before the deadline.

+  Can I pay my tuition in instalments?

You can pay your tuition in instalments before the deadline. By that date the entire amount must have been paid.

+  Why don’t I have access to HEC en ligne anymore?

Your access to HEC en ligne is blocked if you have an outstanding balance (see the academic calendar for deadlines).

+  Who has to pay tuition fees applicable to non-residents of Quebec?

You must pay these fees if:

  • You were born outside Quebec


  • You have not yet provided a copy of your birth certificate proving that you were born in Quebec

To be exempt from paying the lump sum amount per credit, you must submit the following items via HEC en ligne, in unprotected PDF format, by clicking on the "Upload Documents" button at the top right corner of the screen:

  • Birth certificate attesting that you were born in Quebec
  • Quebec Selection Certificate (QSC) or official letter from the Ministère de l'Immigration et des Communautés culturelles certifying that you have a QSC
  • Student loan certificate issued by the Ministère de l’éducation du Québec’s student assistance department, for the current or previous year, if you have been studying in Quebec ever since
  • A letter or other document certifying that you belong to a native community in Quebec

Should you be unable to produce one of the above items, you must submit the “Attestation of Quebec Resident status for Canadian citizens and permanent residents of Canada” through HEC en ligne  under Upload documents > Student file > Attachment Type > Québec Resident - Attestation.

The change applies only as of the term in which the documents were received by the Office of the Registrar; the change will not be applied retroactively to previous terms.


+  Why am I being charged international student fees if I have permanent resident status?

The following documents attesting to your status must be submitted to the Office of the Registrar:

• Record of Landing (IMM-1000)
• Quebec Selection Certificate (QSC)

Once the documents are received, the change will be made within 10 days. If by that time the change has not been made, please contact the Office of the Registrar.

+  Why does my statement include late fees?

Please refer to the payment deadlines published in the academic calendar and note that:

  • Late fees amount to $25 plus 3% of the outstanding balance, per term.
  • A balance is considered paid from the time HEC Montréal receives the payment in full.

+  My statement shows that I have a credit balance. How can I get a refund?

You must e-mail a request to, with the following information:

  • last name and first name
  • HEC Montréal student number
  • date of birth
  • program of studies at HEC Montréal
  • mailing address

You can also submit your request at the Registrar’s Office information counter or by calling 514 340-6151. Please note that all refunds are by cheque only.

+  Why do I have to pay student services fees?

All students are billed student services fees.

  • These fees are used to cover a portion of the costs involved in maintaining and developing Student Services (SS) and Career Management Services (CMS) activities.
  • They also enable HEC Montréal students to use CEPSUM and other Université de Montréal services with the same conditions as Université de Montréal students.

+  Why do I have to pay student association fees?

These fees are compulsory and billed to all students under the terms of an agreement between HEC Montréal and the student associations authorized to represent students in the school’s various programs.

If you have any questions regarding these fees, please contact your student association.

+  Why do I have to pay general fees?

These fees are compulsory and are billed to all students.

They are used to cover the cost of forms, official documents, notices, flyers, information leaflets and brochures.

+  Why do I have to pay technology fees?

These fees are compulsory and are billed to all students.

These fees cover technology services such as computer labs, software upgrades, classroom network cabling, the addition of services for students and HEC en ligne.

+  Why do I have to pay fundraising campaign fees?

All students are billed these fees.

+  HEC Montréal Fundraising Campaign/Donation

This voluntary donation is supported by the Fonds leadership (the permanent committee of student association presidents).

This donation is deductible under the terms of the Canada Income Tax Act and will appear on the student’s federal and provincial tuition tax receipts (T2202A and Relevé 8, respectively).

You have the right to withhold your contribution to the fundraising campaign by sending written notice of such, before paying your invoice, by e-mail to You must include the following information: your name and HEC Montréal student number, and the term to which your request applies. 

By paying your invoice in full, you agree to contribute voluntarily to the fundraising campaign.

+  When and how can I get my income tax receipt?

Your tax receipt will be available in late February every year on HEC en ligne, in the Finance section. Receipts for previous years (since the 2008 taxation year) are also available on HEC en ligne.

For any other questions about tax receipts, write to

  Questions about ASEQ

+  Why did I receive an invoice for health and/or dental insurance fees?

At the request of the student associations, these fees are billed to all full-time and part-time students.

For more information, contact ASEQ (Alliance pour la santé étudiante au Québec) at 514 789-8715 or 1-877-789-8715.

+  Can I refuse to purchase this insurance?

Yes, since this insurance is not mandatory. If you don’t want to belong to this plan, you must apply to opt out on the ASEQ site (, Coverage section), before the deadline.

ASEQ does not accept requests to opt out by fax, e-mail or telephone.

+  How long should I allow for my opting out from ASEQ to take effect?

It can take up to one week after you opt out from ASEQ for your HEC en ligne file to be updated.

You must still pay your tuition fees, subtracting the insurance premium.

For more information, see the Student association health and dental insurance fees section.

+  I've withdrawn from the insurance plan but I'm still being charged premiums ?

We recommend that you pay your tuition fees minus the insurance premium amount.

Once a week, the ASEQ sends HEC Montréal’s Accounting and Treasury Services a list of students who have withdrawn from the plan. Only at that time will your file be updated in HEC en ligne.

+  I’m covered by RAMQ; can I still join the ASEQ health insurance plan?

Yes, since this is supplementary insurance. If you are an international student, you are enrolled only in the dental coverage part of the plan. To add health insurance, you must contact ASEQ directly.

+  As an international student who has coverage with another insurance company, may I withdraw from the dental insurance program?

Yes. You may do so online at, under Coverage.
Note: The ASEQ does not accept requests by fax, e-mail or phone.

  Need help?

If you have not found the answer to your statement-related question, feel free to e-mail us at

Please include:

  • Your name
  • Your student number
  • Your birth date
  • Your program of studies at HEC Montréal
  • A short description of your problem

We will get back to you as soon as possible.


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