Do you need an official document bearing the seal of the Office of the Registrar or the registrar’s signature?
Document types | Availability dates
Requests for official documents: In person - Remotely
Response time
Proxy
Unclaimed documents
Document types | ||||||||
To request a special attestation, you must describe any specific mentions you require, as well as the reason for your request. Before requesting an official copy of your academic transcript, make sure it is already available on HEC en ligne. For graduates, transcripts are available as of the dates listed below, as conferring degrees requires additional processing time. Attestations of completed studies will be processed on the specified date.
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Requests for official documents |
You may submit a request online using the Information request form. You may also submit your request by mail by completing the Request for Official Documents form. |
Response time |
Once your request is received, it will take five (5) business days to produce the requested documents. More time may be needed for certain types of documents. Additional time may also be required if information is missing or if your student record is such that we are unable to process your request immediately. Official documents will not be issued to any student whose account is past due. Although no fees are payable, a maximum of five (5) documents per day may be requested. Delivery by mail The Office of the Registrar is committed to issuing documents within the timeframes specified above. However, in the case of documents delivered by mail, we are not responsible for postal service delays or delivery errors. NO DOCUMENTS are delivered by e-mail. |
Proxy |
The authorized person or agent must provide us with the student’s written proxy including:
The written proxy must be dated and signed by the student. The agent must present one (1) piece of valid photo ID. |
Unclaimed documents |
Documents to be picked up from the information desk at the Office of the Registrar will be kept for three months from their date of issuance, after which they will be destroyed. |
Still haven’t found the answer you’re looking for?
Write to us at registraire.info@hec.ca